Refund policy
Tiny Tot Bundles Return Policy
We hope you love your purchase, but if something isn’t quite right, we’re here to help!
Returns
We have a 14-day return policy, which means you have 14 days from the date of delivery to request a return.
To be eligible for a return, your item must be:
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In the same condition that you received it
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Unworn or unused, with tags attached
- Shoes MUST NOT HAVE BEEN WORN
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In its original packaging
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Accompanied by a receipt or proof of purchase
To start a return, you can email us at tinytotbundles@gmail.com or visit us in-store.
All returns should be sent or brought to:
Tiny Tot Bundles
14874 Main Street
Alachua, FL 32615
We currently offer store credit or exchanges for items of equal value — no refunds will be issued.
If your return is accepted, we’ll provide instructions on how and where to send or exchange your item.
Please note: Items sent back without first contacting us will not be accepted.
For any return-related questions, please reach out to tinytotbundles@gmail.com.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if an item is defective, damaged, or incorrect. We’ll make it right as quickly as possible.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, certain items cannot be returned. These include:
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Clearance / final sale items
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Toys and books
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Teethers and pacifiers
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Swimwear
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Bibs and feeding items
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Accessories (such as hair bows or hats)
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Gift cards
We appreciate your understanding on these exclusions.
Store Credit
Once your return is received and approved, you’ll receive a store credit issued as a digital or physical gift card or an exchange authorization within 5–10 business days.
Store credits never expire and can be used in-store or online.
Tiny Tot Bundles Hold Policy
We understand you may need a little time before purchasing — and we’re happy to help with short-term holds when possible.
Hold Time Limit
We will hold items for a maximum of 24 hours only.
After 24 hours, the item will be placed back on the sales floor or made available online to other customers.
How to Request a Hold
To request a hold, please contact us directly via:
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Instagram or Facebook message, or
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Email: tinytotbundles@gmail.com
Holds are not guaranteed until confirmed by our team.
Additional Details
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Holds are available only on in-stock items.
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No extensions beyond 24 hours will be granted.
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After the 24-hour period, we cannot re-guarantee item availability.
We appreciate your understanding — this helps ensure everyone has a fair chance to shop our limited-stock styles!