Refund policy

Tiny Tot Bundles Return Policy

We hope you love your purchase, but if something isn’t quite right, we’re here to help!

Returns

We have a 14-day return policy, which means you have 14 days from the date of delivery to request a return.

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Unworn or unused, with tags attached

  • Shoes MUST NOT HAVE BEEN WORN
  • In its original packaging

  • Accompanied by a receipt or proof of purchase

To start a return, you can email us at tinytotbundles@gmail.com or visit us in-store.


All returns should be sent or brought to:
Tiny Tot Bundles
14874 Main Street
Alachua, FL 32615

We currently offer store credit or exchanges for items of equal value — no refunds will be issued.

If your return is accepted, we’ll provide instructions on how and where to send or exchange your item.
Please note: Items sent back without first contacting us will not be accepted.

For any return-related questions, please reach out to tinytotbundles@gmail.com.


Damages and Issues

Please inspect your order upon arrival and contact us immediately if an item is defective, damaged, or incorrect. We’ll make it right as quickly as possible.


Exceptions / Non-Returnable Items

For safety and hygiene reasons, certain items cannot be returned. These include:

  • Clearance / final sale items

  • Toys and books

  • Teethers and pacifiers

  • Swimwear

  • Bibs and feeding items

  • Accessories (such as hair bows or hats)

  • Gift cards

We appreciate your understanding on these exclusions.


Store Credit

Once your return is received and approved, you’ll receive a store credit issued as a digital or physical gift card or an exchange authorization within 5–10 business days.

Store credits never expire and can be used in-store or online.

Tiny Tot Bundles Hold Policy

We understand you may need a little time before purchasing — and we’re happy to help with short-term holds when possible.

Hold Time Limit

We will hold items for a maximum of 24 hours only.
After 24 hours, the item will be placed back on the sales floor or made available online to other customers.

How to Request a Hold

To request a hold, please contact us directly via:

Holds are not guaranteed until confirmed by our team.

Additional Details

  • Holds are available only on in-stock items.

  • No extensions beyond 24 hours will be granted.

  • After the 24-hour period, we cannot re-guarantee item availability.

We appreciate your understanding — this helps ensure everyone has a fair chance to shop our limited-stock styles!